Privacy Policy
Effective Date: 1/1/2025
Business Name: AT YOUR REACH LLC
Website: at-your-reach.com
1. Introduction
At AT YOUR REACH LLC (“we”, “our”, or “us”), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you access our services—which include college access coaching, income tax preparation, and real estate advising—or interact with our website and digital platforms, including advertisements on platforms like Facebook.
2. Information We Collect
We may collect and store sensitive personal information, including but not limited to:
- Full legal names
- Social Security Numbers (SSNs)
- Individual Taxpayer Identification Numbers (ITINs)
- Home, mailing, and work addresses
- Dates of birth
- Bank account and routing numbers
- Email addresses and phone numbers
- Government-issued identification documents
- Login credentials for government, institutional, or real estate-related user accounts (e.g., FAFSA, IRS, real estate listings)
We may also collect technical and usage data through cookies and analytics tools when you visit our website.
3. How We Use This Information
Your information is used to:
- Deliver professional services related to college access, tax filing, and real estate
- Assist you in filling out forms and accessing online systems
- Contact you with service updates, reminders, or promotional content
- Improve user experience on our website and across our services
- Comply with applicable laws and regulations
4. College Access Services and FAFSA Disclosure
As part of our college access coaching, we provide professional support in accurately completing the Free Application for Federal Student Aid (FAFSA).
Important Notice:
- We do not submit the FAFSA on behalf of clients.
- The FAFSA is a free federal application and can be completed and submitted directly by the applicant via the official government website: https://fafsa.gov.
- AT YOUR REACH LLC charges a service fee for professional support in helping clients complete the application accurately and avoid common errors.
- Clients may choose to complete and submit the FAFSA on their own at no cost, and are under no obligation to pay for professional support.
5. How We Protect Your Information
We take your privacy and data security seriously. All sensitive data is stored securely in encrypted systems, protected by strong access controls. Only authorized personnel are allowed to view or manage client information.
We will never share, sell, or disclose any personal or sensitive data—including SSNs, ITINs, banking information, or login credentials—with any third party without your written authorization, which may be provided via email or other verifiable written form.
6. Facebook and Advertising Tools
We use advertising tools (like the Facebook Pixel) to track engagement and serve relevant ads. These tools may collect non-personally identifiable data about your activity on our site.
You can control your ad preferences at:
7. Cookies and Tracking Technologies
Our website uses cookies and tracking technologies to:
- Enhance your browsing experience
- Monitor website performance
- Understand visitor interactions
- Improve our advertising and service offerings
You may disable cookies through your browser settings.
8. Your Rights
Depending on your location, you may have rights to:
- Access or receive a copy of your personal data
- Update or correct your data
- Request deletion of your data
- Withdraw consent for data processing
To make a request, please contact us at [your email address].
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those sites.
10. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors.
11. Policy Updates
We may update this Privacy Policy as needed to reflect changes in our practices or legal obligations. All updates will be posted on this page with the revised “Effective Date.”
12. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact:
AT YOUR REACH LLC
Address: 8401 Mayland Dr Ste A., Richmond, VA 23294
Email: hello@at-your-reach.com
Phone: 703-229-7517