Privacy Policy
Effective Date: 1/1/2025
Business Name: AT YOUR REACH LLC
Website: https://www.atyourreach.us
1. Introduction
At AT YOUR REACH LLC (“we”, “our”, or “us”), protecting your privacy and the security of your personal information is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services—including college access coaching, income tax preparation, real estate advising, SMS messaging, and our website or digital platforms.
We encourage you to review our Terms & Conditions and this Privacy Policy carefully. Our policies are designed to comply with applicable regulations and carrier requirements.
2. Information We Collect
We may collect and store personal information, including but not limited to:
- Full legal names
- Social Security Numbers (SSNs)
- Individual Taxpayer Identification Numbers (ITINs)
- Home, mailing, and work addresses
- Dates of birth
- Bank account and routing numbers
- Email addresses and phone numbers
- Government-issued identification documents
- Login credentials for government, institutional, or real estate-related user accounts (e.g., FAFSA, IRS, real estate listings)
We also collect technical and usage data through cookies, analytics tools, and other tracking technologies when you visit our website.
3. How We Use Your Information
Your information may be used to:
- Provide professional services related to college access, tax filing, and real estate
- Assist with completing forms and accessing online systems
- Send service updates, reminders, or promotional content via email, SMS, or other channels
- Improve user experience on our website and digital platforms
- Comply with applicable laws and regulations
SMS Messaging:
If you opt in to receive SMS messages, we use your phone number solely to send messages related to:
- Account notifications
- Appointment reminders
- Service updates
- Marketing, polling, and voting
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For assistance, text HELP or visit https://www.atyourreach.us.
SMS consent is not shared with third parties or affiliates.
4. College Access Services and FAFSA Disclosure
For clients using our college access services:
- We provide professional support for accurately completing the Free Application for Federal Student Aid (FAFSA).
- We do not submit the FAFSA on behalf of clients.
- The FAFSA is a free federal application available at https://fafsa.gov.
- Clients may complete the FAFSA on their own at no cost; our services provide guidance to avoid common errors for a service fee.
5. How We Protect Your Information
We store personal and sensitive data securely in encrypted systems with strict access controls. Only authorized personnel may access client information.
We will never share, sell, or disclose your personal or sensitive information—including SSNs, ITINs, bank details, or login credentials—without your explicit written authorization.
6. Cookies and Tracking Technologies
We use cookies and tracking technologies to:
- Enhance browsing experience
- Monitor website performance
- Understand visitor interactions
- Improve advertising and services
You may disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of these sites.
8. Children’s Privacy
Our services may collect personal data from children under the age of 13 only with verifiable consent from a parent or legal guardian. We require parental or guardian approval before collecting, using, or storing any information from minors.
Parents or legal guardians have the right to:
- Review the personal data collected from their child
- Request corrections or updates to that data
- Request deletion of their child’s data
- Withdraw consent for ongoing data collection
To exercise any of these rights or for questions regarding your child’s information, please contact us at hello@at-your-reach.com.
9. Your Rights
Depending on your location, you may have rights to:
- Access or receive a copy of your personal data
- Update or correct your data
- Request deletion of your data
- Withdraw consent for data processing
To exercise your rights, please contact us at hello@at-your-reach.com.
10. Policy Updates
We may update this Privacy Policy to reflect changes in practices or legal obligations. All updates will be posted on this page with the revised “Effective Date.”
11. Contact Us
For questions or concerns about this Privacy Policy or your personal data, contact:
AT YOUR REACH LLC
Address: 8401 Mayland Dr Ste A., Richmond, VA 23294
Email: hello@at-your-reach.com
Phone: 703-229-7517